When harmful content appears online, your first reaction should be to breathe...

https://www.scribd.com/document/1016385263/The-Ghost-in-the-Machine-How-to-Neutralize-Outdated-Claims-About-Your-Business-212893

When harmful content appears online, your first reaction should be to breathe and stay objective. Panic often fuels the fire. The biggest risk here is silent lost sales, where potential customers move to a competitor without telling you why