After testing AI customer service platforms for years, I’ve seen how 70%...

https://miassmartop-eds.capitaljays.com/posts/is-40-resolution-in-2-weeks-a-good-benchmark-for-enterprise-ai

After testing AI customer service platforms for years, I’ve seen how 70% automation in just one week can really cut costs from $4 per ticket down to under $1. What matters is how well these tools assist agents instead of trying to resolve everything alone